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Software Operations Manager

ManagementRemote

1 year ago

Scopic Software

0

  • job position

    Management

  • job program

    Full-Time

  • job level

    Entry-Level

  • job position

    1 year ago


  • Bachelor’s degree in a busines...

  • Multi-tasking

  • Self-organization

  • Confident

  • Detail-oriented

  • Organized

  • Social


Company info

  • Industry

    IT&C

  • Type

    Company - Private

  • Size

    201 - 500 employees

  • Founded


Description

Responsibilities:
• Support the onboarding of new projects to effectively meet client expectations.
• Once onboarded, monitor active projects to identify and prevent risks, ensure effective imple-mentation and timely delivery within project budgets.
• Address concerns escalated by either project managers or clients.
• Interview, hire, train, manage, mentor and evaluate project managers.
• Support Account Management as they work with our clientele to maximize our services.
• Liaise with Accounting/Finance to analyze and improve project profitability.
• Work with HR on employee performance reviews and associated operational actions.
• Suggest and implement SDLC and other process improvements.
• Work effectively with the Director of Engineering when troublesho

Other Requirements

Required Qualifications:
• Bachelor’s degree in a business or technical field. Master’s degree highly preferable.
• 1+ years of experience in full-cycle software project management.
• Excellent English communication skills, both verbal and written.
• Demonstrated leadership skills and the aptitude to learn new skills quickly.
• Demonstrated risk and client management expertise.
• Excellent computer skills and proficient in Microsoft Office.

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