Software Operations Manager
Management • Remote
1 year ago
Scopic Software
0 ★
Management
Full-Time
Entry-Level
1 year ago
Bachelor’s degree in a busines...
Multi-tasking
Self-organization
Confident
Detail-oriented
Organized
Social
Company info
- Industry
IT&C
- Type
Company - Private
- Size
201 - 500 employees
- Founded
- Location
Maynard, United States
- Website
- Follower
1
Description
Responsibilities:
• Support the onboarding of new projects to effectively meet client expectations.
• Once onboarded, monitor active projects to identify and prevent risks, ensure effective imple-mentation and timely delivery within project budgets.
• Address concerns escalated by either project managers or clients.
• Interview, hire, train, manage, mentor and evaluate project managers.
• Support Account Management as they work with our clientele to maximize our services.
• Liaise with Accounting/Finance to analyze and improve project profitability.
• Work with HR on employee performance reviews and associated operational actions.
• Suggest and implement SDLC and other process improvements.
• Work effectively with the Director of Engineering when troublesho
• Support the onboarding of new projects to effectively meet client expectations.
• Once onboarded, monitor active projects to identify and prevent risks, ensure effective imple-mentation and timely delivery within project budgets.
• Address concerns escalated by either project managers or clients.
• Interview, hire, train, manage, mentor and evaluate project managers.
• Support Account Management as they work with our clientele to maximize our services.
• Liaise with Accounting/Finance to analyze and improve project profitability.
• Work with HR on employee performance reviews and associated operational actions.
• Suggest and implement SDLC and other process improvements.
• Work effectively with the Director of Engineering when troublesho
Other Requirements
Required Qualifications:
• Bachelor’s degree in a business or technical field. Master’s degree highly preferable.
• 1+ years of experience in full-cycle software project management.
• Excellent English communication skills, both verbal and written.
• Demonstrated leadership skills and the aptitude to learn new skills quickly.
• Demonstrated risk and client management expertise.
• Excellent computer skills and proficient in Microsoft Office.
• Bachelor’s degree in a business or technical field. Master’s degree highly preferable.
• 1+ years of experience in full-cycle software project management.
• Excellent English communication skills, both verbal and written.
• Demonstrated leadership skills and the aptitude to learn new skills quickly.
• Demonstrated risk and client management expertise.
• Excellent computer skills and proficient in Microsoft Office.
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