•Must have a well-developed technical knowledge across a broad range of IT topics
•Very strong quality focused mind-set and practical experience (e.g. ITIL Quality Lifecycle model)
•Broaden understanding of ITIL service management
•Capability to design and create KPIs /statistical reports
•Strong process & workflow management experience (e.g RACI)
•Fluent in English (C1 or B2)
And it would be nice to have experience in one or more of these technologies/fields:
•ITILv3 Service management
•Adapt level of communication to various stakeholders
•Seeks clarification of risks before taking action
•Putting customers first
•Reliable: resilient, takes personal responsibility
We work with: OBIEE, Remedy, QA Compliance Suite.
•Service Acceptance Ensure that new and decommissioned GDC infrastructure, application and service components fulfill Operational Requirements / Service Acceptance Criteria through the implementation of quality gates in the build and decommissioning processes
•Operational Lifecycle checks & audits. Ensure that GDC infrastructure, application and service components are operated in accordance with Operational Requirements during their complete lifecycle through the periodical examination of components, processes and procedures
•Quality Governance Framework
•Develop and maintain processes and procedures to implement Operational Requirements and other standards and best practices. Provide central platform for Services Acceptance Criteria and Operational Requirements and manage them through processes and procedures to have them periodically reviewed
•Quality Improvement Initiatives
•Promote and support on improvement initiatives within the organization
Interesting salary conditions
Undetermined period of contract
Career plan (professional, academic and financial)
Official training and certifications
English, French, soft skills training
Financial products training
Yearly professional evaluation
Financial benefits based in the company partnerships
Professional and friendly working environment
Join a multinational team
Continuous training and development programs
Vauban is a great independent Romanian Group with more than 10 years of sustainable and healthy growth. We do focus on innovation, learning, entrepreneurship and capacity to find new solutions. The company figures are +370 consultants, +100 clients, having locations in Romania and France.
Our teams daily deliver Technology Services as consultancy (missions at clients’ premises), and also from our delivery center (integration & application development in digital and BI, Software as a Service management, Production, security and infrastructure).
Vauban is also the Romanian partner with Top premium software editors, leader in data governance and security, being responsible to integrate the solutions and to ensure local support.